Services

Interim Management

When to call me:

• A key position suddenly opens up and the operation can't stall
• Your site or campus is growing faster than management can handle
• There's a crisis: customer escalations, turnover, absenteeism or chaos on the floor

I take full ownership: P&L, customer and team. My goal is to leave the organization stronger than I found it. I operate at every level, from the morning huddle on the floor to the boardroom and the negotiating table.

Turnaround & Performance Improvement

When to call me:

• Your DC or site is in the red and nobody knows exactly why
• KPIs, service levels or margins are structurally lagging
• A start-up or scale-up needs to mature without losing its energy

I start with a fact-based diagnosis: where is money leaking and where does the process stall? Then I set realistic goals and take the organization along to achieve them. I aim for structural recovery, not a quick fix that evaporates after three months.

Consultancy & Advisory

Not every question requires a full-time interim manager. For shorter, focused questions I work on a project basis:

• Operational scan: where does your operation stand and where is the improvement potential?
• Strategy & organizational design: from mission and vision to governance and structure
• Process optimization and continuous improvement programs
• Guiding change processes and contract/SLA negotiations

Leadership & Training

The best investment in your operation is your own leaders. I design and facilitate hands-on workshops and programs:

• Leadership & feedback: from task-driven to people-driven leadership
• Project management: getting a grip on projects without losing control
• Young Professional program: teaching young professionals to navigate organizations and stakeholder management